Hayden Sheppard

I'm IT Professional

About

Information Technology Professional | Web Development, Systems Support, and Cybersecurity-Focused Problem Solving

IT Professional Focused on Web Development, Systems Support, and Secure Digital Solutions

I am an Information Technology professional with a strong foundation in web development, systems support, data analysis, and user-focused problem solving. My work is driven by a commitment to creating practical, reliable, and secure technology solutions that help people and organizations operate more effectively.

My background combines technical skills with business awareness, allowing me to approach projects from both a systems perspective and a user experience perspective. I enjoy turning complex challenges into clear, efficient solutions through thoughtful design, reliable implementation, and strong communication.

Birthday: May 8, 2003
Website: linkedin.com/in/hayden-sheppard18
Phone: (806) 789-7828
City: Lubbock, Texas

Age: 23
Degree: BBA in Information Technology
Email: haydensheppard9@gmail.com
Freelance: Available

I am especially interested in how technology can improve day-to-day operations, strengthen security, and elevate the digital experience for users. Whether the goal is a polished website, efficient internal workflow, or a more secure system environment, I bring a thoughtful and adaptable approach to each project.

I also continue to grow through hands-on experience, ongoing learning, and a commitment to building practical skills that support long-term professional impact.

Practical Problem Solver focused on clear outcomes

Current Focus web, systems, and security

Strong Communicator with customer-facing experience

Dependable Teammate with professional consistency

Skills

I bring a strong mix of technical support, development, problem-solving, and user-focused thinking to every project. My background includes web development, database work, cybersecurity awareness, systems support, and customer-facing communication, allowing me to contribute effectively in both technical and collaborative environments.

SQL 85%

Linux 80%

UX Design 75%

JavaScript 80%

Python 85%

Photoshop 70%

Microsoft Office 90%

Virtual Machines 85%

Cybersecurity 80%

Information Security 80%

Customer Service 90%

Sony Vegas 75%

Resume

IT professional with experience in program analysis, web development, database management, and client-facing support. Skilled in translating complex data into clear reporting, improving business processes, and delivering practical technology solutions.

Summary

Hayden Sheppard

IT professional with experience in program analysis, data reporting, web development, and customer-focused operations. Strong background in Excel reporting, SQL, web technologies, and cross-functional coordination.

Lubbock, TX
(806) 789-7828
haydensheppard9@gmail.com
linkedin.com/in/hayden-sheppard18
www.haydensheppard.info

Education

Bachelor of Business Administration, Information Technology

May 2026

Texas Tech University, Rawls College of Business, Lubbock, TX

GPA: 3.432
Systems Track
Sales and Customer Service Relationships Certification

Relevant Coursework

Website Design Implementation

August 2025 - December 2025

Created and implemented responsive website elements with an emphasis on modern standards, usability, and data-informed design choices.
Developed practical skills in debugging, scripting, and code optimization for front-end and back-end processes.

Database Management System

August 2024 - December 2024

Gained hands-on experience with SQL, including query writing and data retrieval.
Applied database fundamentals to organize and manage data for e-commerce and desktop applications.
Supported database security and operational efficiency through best practices in data protection.

Professional Experience

Program Management Analyst

August 2026 - Present

PanTeXas Deterrence, LLC (Pantex), Amarillo, TX

Analyze production and program data to support planning, scheduling, and execution of mission-critical manufacturing activities.
Develop and maintain Excel-based reports, KPIs, dashboards, and performance metrics to monitor program status and support data-driven decisions.
Coordinate with engineering, production, and project management teams to track milestones, manage deliverables, and communicate performance to stakeholders.
Maintain program documentation, databases, and reporting systems while ensuring accuracy, compliance, and continuous improvement.

Special Project Manager

May 2026 - July 2026

Pedro's Tamales Inc, Lubbock, TX

Implemented marketing campaigns and brand strategies to increase awareness and customer engagement.
Analyzed sales and customer data to improve performance and guide strategic decisions.
Coordinated promotions, events, and digital advertising to strengthen brand presence.
Increased customer retention and brand awareness through targeted email marketing, social media campaigns, and engagement initiatives.

Shift Lead

July 2022 - May 2026

Pedro's Tamales Inc, Lubbock, TX

Demonstrated positive communication skills to enhance customer satisfaction and engagement.
Applied analytical skills to examine product losses and gains, ensuring optimal product maintenance.
Utilized data evaluation techniques to assess daily and monthly sales, supporting efficient company spending.
Leveraged sales strategies to achieve record-breaking sales within two years.

Projects

Custom Website

August 2025 - May 2026

Website Design Implementation

Utilized HTML, JavaScript, JSON, Bootstrap, and clean modular JavaScript to improve functionality, usability, and maintainability.
Enhanced navigation flow, visual hierarchy, and overall user experience through UI/UX principles.
Worked through repeated testing and debugging cycles that improved site speed, reduced errors, and accelerated load times.

Projects

I build practical, user-centered projects that blend web development, IT support, scripting, and secure problem solving. Whether I am improving a user experience, developing a technical tool, or strengthening a digital workflow, I focus on solutions that are efficient, reliable, and easy to use.

All
General Scripts
UX Design
Mini Games
Linux/Automation
Video Editing
Photoshop Thumbnails

Catherine Shea's personal website

Professional website for Catherine Shea, founder of The FOUND Mission. Designed and developed with a focus on UX, clarity, and accessibility.

Instagram Follower Analyzer

Web application that analyzes Instagram followers to identify who doesn't follow you back. Features include real-time progress updates, organized tabs for different user categories, and JSON export functionality.

Password Strength & Vulnerability Checker

Professional cybersecurity tool that analyzes password strength using NordPass 2025 breach data. Features 8 security checks, vulnerability detection, and a secure password generator with real-time crack time estimation.

Scratch Game (2023)

Interactive game created on Scratch MIT in 2023. Click to play and explore the game mechanics!

Scratch Game (2023)

Interactive game created on Scratch MIT in 2023. Click to play and explore the game mechanics!

Automated System Health Checker

Bash script that monitors CPU, memory, storage, running processes, and security logs with automated reporting. Demonstrates proactive server management and IT troubleshooting skills for real-world system administration.

Gaming Montage

Professional video editing showcasing fast-paced gaming highlights with synchronized music, transitions, and effects. Created using Sony Vegas Pro 13.

Gaming Montage

Dynamic gaming montage featuring action sequences, timing-based cuts, and visual effects. Edited professionally with Sony Vegas Pro 13.